Problem installing the webcam

MilleniumBug · #1 (**permalink**) 16-07-03, 12:18 AM

Hi to all
could someone please tell me why appear the blue error screen when I'm trying to install my webcam(Typhoon Stylocam)?
I really don't know how to solve the problem so if someone can help me I will appreciate that very much
thanks

cas · #2 (**permalink**) 16-07-03, 01:13 AM

The reason that you see a blue screen error, could be due to a device other than webcam is being used by messenger. You need to change setting so that messenger will recognised the webcam. From messenger, click the tools menu and choose start my webcam. On my webcam uploader window, select file follow by preferences and select webcam category. Press camera source button and select the camera you wish to use and click ok.

MilleniumBug · #3 (**permalink**) 16-07-03, 01:49 AM

Thanks for your reply Cas however I don't think its that the problem just because I neither install my webcam how can I suppose to change in the messanger?The blue screen appear only when I'm installing it I mean after win xp detect the cam and ask for the driver for install it.So if someone know how to solve the problem please let me know
thanks

cas · #4 (**permalink**) 16-07-03, 11:39 AM

Ensure that Usb is enabled in bios and also you make sure you are using the right driver and software for the webcam. Also try slotting into different usb ports. Lastly, could you pls give me your specs so that I could have a better idea and narrow down the problem?

MilleniumBug · #5 (**permalink**) 16-07-03, 04:40 PM

Yes the usb is enabled in the bios and I installed the right driver for the webcam but it stills give me the blue screen it says something about a file "usbhub.sys".Sure my system is
AMD ATHLON(TM) XP 2000+
1,66 GHz
Motherboard ASUS A7V8X
512 Mb RAM
ATI RADEON 9100
I really hope we can solve this
however thanks for your help

cas · #6 (**permalink**) 17-07-03, 01:43 AM

Tell you what, Set ACPI pc to standard pc in device manager and turn on PNP so that window will control irq. Other than "usbhub.sys" is being display, is there any code or words being shown when the blue screen error occurs?

MilleniumBug · #7 (**permalink**) 17-07-03, 02:17 AM

Thanks again for your answer Cas but sorry my ignorance what is a PNP? and where I have to set the ACPI? In the Bios?
Yes with the usbhub.sys it gives also some other numbers that now I don't remember I have to try to install it again to see them
thanks

MilleniumBug · #8 (**permalink**) 17-07-03, 02:50 AM

the additional message in the blue screen was "Adress F570ABA6 BASE AT F5709000 DATE STAMP 3CA8E12A"
I hope this will help you in figure out my problem
thanks

cas · #9 (**permalink**) 17-07-03, 05:34 AM

You could set ACPI to standard pc in device manager. PNP stands for plug and play. The code which you give me is not the right one, normally it will display something like "0x00000". Just to reconfirm with you, which driver and software did you installed for your webcam?

Ldamien · #10 (**permalink**) 17-07-03, 08:49 AM

First thing is Web cams suck up alot of Power and rescources...I would make sure you have a good power supply, and make sure nothing is running in the background when using the Cam.....

Also make sure you have the VIA USB Filter patch installed...>>>>>USB 1.10 Filter Patch

And also if possible when the cam is connected try to get into the device manager and look at the Hub it is on, make sure the Voltage used is no More than 400mm to 500mm, if so then you need an external USB self powered HUB