WD hd can be detected in bios but not in window

[cas]

I'm trying to recover the data for another customer, her WD hd can be detected in bios but not in window, my computer nor in disk management.

I even use acronis disk image 11 but still fail to detect the drive. It has some hummming sound coming from the hd. Hmm wondering is there any software that i can use to recover the data?

Or by placing it in fridge would it really help? Btw is a 500gb sata WD hd

[Logicbomb]

Freezer has worked for me on occasion. Leave it in for about 30 minutes, wrapped in a sealed plastic bad.

[cas]

Last utility i try my hand on is get data back but still wouldn't detect. Hmm, toying the idea of freezing, hopefully it wouldn't shock or spoilt my pc if i plug the freeze hd on it

[Zardoc]

Originally Posted by cas

I'm trying to recover the data for another customer, her WD hd can be detected in bios but not in window, my computer nor in disk management.

I even use acronis disk image 11 but still fail to detect the drive. It has some hummming sound coming from the hd. Hmm wondering is there any software that i can use to recover the data?

Or by placing it in fridge would it really help? Btw is a 500gb sata WD hd

It never detected?? Or stopped beinf detected??

Which Windows version SP??

[cas]

I was about to give up and intend to return the hd to the customer tmr as she mention she intend to engage the services of data recovery specialist.

I decided to give it a last shot before throwing in the towel and plug the hd to my external hd enclosure which has a usb connector, with this i plug into my old pc which is running xp and guess what.... wooohooo i was so happy when out of nowhere all her 5 drives (partition) was all detected, it seems xp is able to detect her hd as her is running xp as well.

The very first time when i got her hd i plug it onto the other pc which is running vista but it just wouldn't detect. But it seem wierd to me cos a incident whereby a previous customer of mine was using xp as well but yet was able to get it detected under vista but not this time.

Back to my excitement, once i saw her files and picture stuff and when i was to do a backup, due to my old pc wasn't enough hd space i decided to swap it to vista but once i swap it over the usb port start to get problem whereby it mention the usb wasn't working properly stuff like tat. Next i plug it back again to the old pc, same thing it wouldn't get detected. Next i even try plugging it ontop my laptop, again the usb shows unknown usb device again. So in the end i decided to update it's driver for the unknown usb but it just wouldn't allow me to update nor even roll back it's driver.

I even uninstall it driver but once i power on the usb hd enclosure again it would show as unknown usb device. Argghh seem like my excitement is short live, the hds and partition was there a couple of minutes ago but now is missing, damn it.

I decided to leave the usb hd enclosure plug in with the pc and rebooted, next i went into my computer, bingo....... wooooohoooo the hds and partition are back, at least by having the usb plug into the pc and reboot it get detected. So right now i'm backing up her stuff at this damn hour. By right i should be ZZZZZZZZ

[Midniteoyl]

well I'll be damned... havta remember this one