Skype microphone muted

Albert Verster PE · #1 (**permalink**) 23-08-08, 10:38 AM

I am attempting to use Skype. The USB camera works well. I also have a non USB headset that plugs into the pink and green sockets at the back of my PC. For some reason the microphone does not work. Skype tells me that the microphone is muted. I have tried everything to unmute but no success. Even in "Sounds and Audio Devices" on the control panel does not give me the option to unmute the microphone.

Can someone please assist me?

boyblue · #2 (**permalink**) 23-08-08, 10:43 AM

Albert Verster PE

What operating system are you using?

Albert Verster PE · #3 (**permalink**) 23-08-08, 10:51 AM

Hi I am using Windows XP

boyblue · #4 (**permalink**) 23-08-08, 10:54 AM

I might have to use the wife's laptop as my computers has Vista, to see if I can help. Back in a sec.

boyblue · #5 (**permalink**) 23-08-08, 10:58 AM

Have you got Microphone in the Volume Control panel? if not use the option button to display it.

boyblue · #6 (**permalink**) 23-08-08, 11:06 AM

Do you know what sound chip the motherboard is using or have you a sound card?

Albert Verster PE · #7 (**permalink**) 25-08-08, 09:12 AM

I have no idea of what is happening on the motherboard or of the soundcard that is in my computer. In the volume control panel I have increased the volume for the mic. Still no joy.

boyblue · #8 (**permalink**) 25-08-08, 09:49 AM

On the sounds and Audio devices properties there is a test hardware, ie, voice recording so run the wizard and see if it can pin point the problem.