I strongly recommend taking a distance from VIA if you're not actually working for them. If VIA Arena is not part of VIA either, it should be made clear.
Otherwise you might get an earful if someone takes you for an employee of that company. VIA is doing very wrong things, and if you do take over the support role that is their responsibility, you will (IMHO) only reduce the pressure on them to take that responsibility.
It's good that you're doing this, but personally, I would have put a phrase like "run by volunteers because VIA is too incompetent to run a support service" or something like that on the front page.
Call it an "incentive" :-)
Ok, maybe that's too radical, but I guess many people think VIA Arena and VIA are one, and treat VIA Arena staff as if they were VIA people. Not a position I would envy.
|